Quick summary
- Best for: Solo professionals and small service teams
- Main strength: Genuinely useful free plan for up to four users
- Keep in mind: Free plan limited to four users
Overview
Phone tag and back-and-forth messages cost service businesses time. Setmore is appointment scheduling software that gives customers a booking page, shows real-time availability and sends automatic reminders. It is aimed at barbers, salons, trainers, consultants, clinics and similar professionals.
This review is based on Setmore's public website. We have not run a booking business on it, so we do not rate day-to-day reliability. Plans and features change, so confirm the details on the official site.
Setmore at a glance
Key features
Branded booking page
Customers see your availability in real time and can book without calling. You can add the page to your site or social profiles.
Automated reminders
Email and SMS reminders and confirmations reduce no-shows. SMS reminders are listed as a Pro feature.
Online payments
Connect Stripe, Square or PayPal to take payment when someone books.
Calendar sync
Two-way sync with Google Calendar and Office 365 helps prevent double booking.
Video meetings
Zoom and Google Meet integration suits consultants and coaches who meet online.
QR code booking
A QR code can send customers straight to your booking page from print materials.
Mobile apps and team tools
iOS and Android apps let you manage bookings on the move, and team features support multiple staff.
Who it suits and who may look elsewhere
A good fit if you are
- Solo practitioners who want to stop managing bookings by message
- Small teams of up to four people who want to start on a free plan
- Consultants and coaches who meet clients by video
You may prefer another option if
- Larger teams that need more than four users without paying
- Businesses that need a deep, specialized industry system such as full clinical records
- Anyone who needs advanced customization on the free plan
Pricing and plans
Setmore lists a Free plan for up to four users at $0 per month and a Pro plan with unlimited users at $5 per user per month on annual billing. Some features, including SMS reminders, a branded mobile app and advanced customization, are described as Pro only. Prices shown were current when we checked and may change.
Pros and cons
Pros
- Genuinely useful free plan for up to four users
- Popular payment and calendar integrations
- Booking page and QR code options
- Mobile apps for staff
Cons
- Free plan limited to four users
- Key features such as SMS reminders require Pro
- It is a general scheduler, not an industry-specific management system
- Payment processing fees are set by the payment provider you connect
How to get started
- Create a free account and add your services and hours.
- Connect your calendar so existing events block your availability.
- Connect a payment provider if you want deposits or full payment.
- Share your booking link and test a booking yourself.
- Consider Pro only if you need the extra features.
Questions to ask before you buy
- How many team members need access?
- Do I need SMS reminders or only email?
- Which payment provider will I use?
- Do I need to embed booking on my own website?
- Will a general scheduler cover my industry's needs?
Frequently asked questions
Is Setmore really free?
The vendor offers a free plan for up to four users. Some features are only available on Pro.
Can customers pay when they book?
Yes, through connected providers such as Stripe, Square or PayPal. Their fees apply.
Does it sync with Google Calendar?
The vendor lists two-way calendar sync with Google Calendar and Office 365.
Is there a mobile app?
Yes, apps for iOS and Android are listed.
Ready to look at Setmore?
Check current plans, terms and features on the official website before you decide.
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